FAQs
Any other questions? Feel free to reach out to our customer service.
Do you ship internationally?
Should you have questions about shipping to international destinations please contact us directly for assistance.
Your order will be processed and shipped within 3-7 business days from the date of purchase. You will receive an email confirmation once your order has shipped.
Stories of the Streets Vintage assumes no responsibility for international or domestic packages that are lost or stolen.
What size am I?
Vintage clothing sizing has changed over the decades and can even differ from brand to brand. In order to receive the most accurate fit, it’s best to follow the garment measurements listed rather than the size listed. If you would like further assistance on a particular item’s fit, please email our team at contact@storiesofthestreetsvintage.com.
Do you accept returns?
Yes, we accept returns up to 30 days after purchase in exchange for store credit. All sales are final. More information on our return and refund policy can be found here.
ACCESSIBILITY
If you have specific questions or concerns about the accessibility of our website or need assistance utilizing our website or purchasing our products, please contact us via email at contact@storiesofthestreetsvintage.com. We appreciate your feedback as we strive to accommodate needs and the overall accessibility of our site.
What about the quality of second-hand clothes?
When sourcing our vintage collection, we follow strict guidelines for maintaining the highest quality product. When possible, we take all the necessary steps to clean and care for imperfections. However, due to the nature of second-hand clothing, normal wear should be expected. Please review the product description for any particular signs of wear before purchasing an item.
What about my personal data?
Privacy is of the utmost importance to us. We collect information such as your name, e-mail, postal address, and credit card numbers, that are necessary to fulfill your order. We do not share any of this information with third parties.